Refund Policy
Effective Date: March 31, 2026
30-Day Refund Guarantee
We offer a full refund within 30 days of purchase for SmoothCSV License orders. No questions asked.
How to Request a Refund
To request a refund, please contact us at [email protected] with your order details.
Refunds are processed through Paddle, our payment provider, and typically take 5-10 business days to appear on your statement.
Upon receiving a refund, your SmoothCSV License is terminated and you must cease use of the associated license key. You may continue to use SmoothCSV under the free (unlicensed) terms.
Contact
If you have any questions about our refund policy, please contact us at [email protected].